Let me be totally clear: I get it. If you're an ex LensCrafters employee that likes to have your head screwed on differently and needs be told how to live, how to think and how to do things completely wrong than this would be the perfect place for you. To answer them you have to text back a photo of your debit card, strip up, under your nose. I'm not affiliated and don't own a pair of theirs yet but I've met the founder and really like the philosophy and he seemed extremely knowledgable as one might expect from the founder of an eyewear company. I got mine adjusted when I first got my pair and the heat from the machine that they use ruined one of the lenses and they had to replace the lens. However, even at it's busiest, if you enjoy interacting with people you will have a good time with your customers and coworkers. Warby Parker immediately offered to make me a new pair and send them over night.
They looked great and for the first week, everything was fine. They reinforce that they are a cool company and a cool place to work. I have had this problem for years, and complained of it to my eye docs, and they did not fix it. They now do and I got a fabulous pair with transition and progressives included. The value is not in the design of the frames.
This is a great solution to the difficulty of shopping online without physically trying something on, especially spectacles! It is true, that the costs of various products in private offices can be much more than online; however, it is often because those products are of superior quality. One of these two people was lying. I mean, where else can you get a these days!? Build a great product and the users will come, right? The best product does not always win. I submitted it to an internet vote, too. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. These are the first pair ever that I will willingly wear outside the house.
But I also want to be totally clear: I never complain about customer service. That was the second doc that did. Sorry guys, I don't mean to disparage you. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. They are very communicative during the entire process.
They did it perfectly -- on the second pair. Even if the glasses don't hold up quite as well, or we didn't get the fancy extras, I honestly think it's worth it. You get to try the frames out for five days before sending them back. You get what you pay for. Private messages do not impact your company rating. Moreover, doing good for every stakeholder is deeply rooted in the organization of Warby Parker.
Expect lots of costume parties and fun themes with snacks. Their return policy is unmatched. I contacted customer service and they replaced the glasses quickly and easily. But what none of these copy-cats understood was Warby Parker already occupied the No. Warby Parker claims that the glasses were shipped but their tracking number shows just a shipment notification. Suppose several years ago someone had asked me whether it was possible for a few business school students to disrupt a monopolistic company with market share in the U.
They are sitting next to me right now, with the end about to snap right off. They will usually let you know if you forgot to upload it with your order and I've been contacted in a timely manner when an issue arises. Though I must say, that I haven't found this to be the case. So, to sum up -- Bad experience on the fitting. Let our coupon guru be of service to you.
I decided to get a few more rectangular and a few more round. They dominate ophthalmic e-commerce and are developing a brick and mortar presence as they have opened storefronts in various cities across the country. Will definitely buy from them again. The square Baxters were an automatic out. From my research, this does not appear to be measured at all when purchasing this lens option. This is less of a problem for Warby Parker than most eyewear brands. No real apologies or acknowledgment that this serious and causing me headaches.
Bad experience on one out of two on the accuracy of the lens-making. This is not the first time I feel like they don't care at all. It's a part of ecommerce to get a wrong street, a missing apartment number, and just generally have issues. A week go by and I hear nothing, get nothing new. By signing up you agree to our. You can ask friends, family, try them indoors and out. Warby Parker was called the Netflix of eyewear.